The delivery times indicated by eBay are always esteemed, even if you paid for the rapid courier service at a higher price. When the package is in the hands of the courier, there may be delays attributable to strikes, weather conditions or general logistical problems. We have no control over these cases but, in case of delays, send us a message and we will find a solution together. To receive a full refund on your order the item simply needs to be intact and functioning and the box, even if opened, includes all its original contents. If you need a return label, please let us know: we will provide you with a waybill to print and place on the package. Also let us know if you prefer the item to be collected from your home or if you wish to take it to a collection point. When we supply the la.