In this new edition of the classic book, you'll learn how to get the most out of yourself and others by developing people management skills.You will also be introduced to the qualities needed for good leadership and specific solutions for overcoming and correcting poor management practices.Rich with anecdotes and vivid illustrations, Top Performance provides specialized instruction for improving relationships with supervisors, coworkers, and subordinates to achieve maximum effectiveness in any profession.This new edition includes three new chapters and a new foreword by Tom Ziglar.