How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. A beautiful way to remember a loved one. Personalise this Personalised Butterfly Memorial with the following: Lines 1-4 (up to 12 characters per line) Fixed uppercase text The following text is fixed and cannot be changed. "Forever and always in our hearts" Please note that each ornament is crafted from a natural resin material. This may result in blemishes appearing on the area of personalisation. It may feature small imperfections, all of which add to its own unique character! Ideal for memorials. Personalised Memento Company Personalised Forever & Always Memorial Butterfly in Beige