How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. Personalise this Great Grandchild 7x5 portrait frame with a message over 2 lines of 30 characters per line. The words 'Great Grandchild' is fixed. All personalisation is case sensitive and will appear as entered. The frame can hold a 5x7 portrait print. This frame has an Oak Veneer finish Perfect for Great Grandparents. Personalised Memento Company Personalised Great Grandchild 5x7 Oak Finish Photo Frame in Brown