Urgent what should I do if I forgot my digitalbox password? Don't break it, we offer emergency! If you forget your password, you can use the emergency key to open the wall-mounted key box and reset the password. (Note: you can't put the emergency key into the key box!). The more reliable and robust external key box uses a 4-digit multi-combination code, providing 10,000 possible combinations to ensure robust protection; the original combination is 0-0-0-1, it is better to reset the code. Robust steel locking mechanism and zinc alloy mold body to prevent hammering, sawing or prying attacks.