"A thoughtful map for authentically engaging in and learning from hard conversations.Abrams gently teaches us why having these conversations matter and how they can help us grow."—Eleanor Drago-Severson, Associate Professor of Educational LeadershipTeachers College, Columbia University"A wonderful combination of coaching, consulting, and crafting a way of teaching us all to speak honestly in our relationships."—Ann Lieberman, Senior ScholarCarnegie Foundation for the Advancement of Teaching"Our teaching culture is adverse to conflict.Having tools like this will move education forward as a profession."—Michael Grinder, National Director and Educational ConsultantNLP in Education"This book has already changed my life.Just by reading it, my courage to have hard conversations has soared."—Beth Madison, PrincipalGeorge Middle School, Portland, ORSpeak with clarity, confidence, and courage!For many educators, confronting a colleague about a work-related issue can be a daunting matter.This insightful book helps educators speak with clarity and courage to directly address difficult situations within their schools.Having Hard Conversations provides an interactive, personal approach to mastering the art of challenging conversations.The author's step-by-step strategy addresses a wide range of situations, including communication with supervisees, peers, and supervisors.Emphasizing that initiative and preparation are the keys to a successful conversation, this resource includes:Thought-provoking questions and first-person accounts that help educators become more self-aware, effective communicatorsAdvice on overcoming personal hesitation about expressing concernsGuidance on identifying goals for the conversation and choosing the best "what-where-and-when" for a productive discussionSample scripts and practical tools to help educators prepare for the conversationBy addressing important issues directly and professionally, educators can find self-empowerment and promote an open, healthy school environment.