This book shows you why minutes matter and how they are vitally important to all organisations to document meetings.This edition, updated by new lead author Kirsty Semple, takes into account both online and in-person meetings and the increasing use of technology to manage and preserve the integrity of minutes. Using practical examples, the book provides essential, in-depth guidance on how to produce accurate, brief and clear minutes which meet all legal requirements.It includes many tips and techniques to ease the task of minute taking and to lessen the amount of time it can take to produce minutes.It includes information about the:What does it cover?* Importance of data management and security * Impact of virtual meetings on the minute-taking process* Increasing importance of minutes as regulatory and legal documentsWhether you take minutes regularly or occasionally, or you are involved in managing or chairing meetings and want to be more effective, this book makes indispensable reading.