How to personalise the product - Once you have placed your order, you will receive an email containing a link to personalise your item. Follow the link to submit the personalised details that you require. - If we don't receive your personalisation within 24 hours the order will be cancelled. Please check your junk folder for the email. - Once personalisation has been submitted the order cannot be cancelled or amended as it will automatically be sent into production and will be despatched within 3 working days. This Grandchildren free standing heart ornament makes the perfect gift for any Grandparent! You can personalise this free standing heart ornament with 2 message lines, each line has up to 40 characters available. The personalisation will appear as entered. 'Grandchildren, fill a place in your Heart, you never knew was empty' is fixed text and cannot be changed. Height - 15cm Length - 15cm The material is wood (painted grey) This free standing heart will stand up right on any flat surface, perfect for fireplaces, shelves and tables! Perfect for any occasion! Personalised Memento Company Personalised Grandchildren Free Standing Heart Ornament in Grey